Services

Whether you are already a customer or not yet, our experts can diagnose your backup solution. Taking into account your current and future needs, we make clear recommandations with a clear goal: better protect your loads at a reduced cost.

Proper installation is key to ensuring a perfect backup. In Belgium, our team offers a complete installation (including preparation, Site or Factory Acceptance Test, and commissioning). Everywhere else in the world, our network of certified and trained partners will provide you with a professional installation service.

Maintenance contracts can be tailored to your on-site maintenance team and specific requirements such as Service Level Agreement (SLA), phone support, site visits and preventive or planned maintenance. Our power converters have a 2 year warranty that can be extended up to 5 years.

We organize customer training on your site or in our training centers (Belgium and United States). The trainings are organized in small groups and cover different subjects: general knowledge, use of the system, first level maintenance, etc. Find all the information to register here.